From initial enquiries to final invoicing, our entire administrative system is captured in our bespoke database.

The quality module details any issues which may arise, from initial customer contact through to any corrective action procedures. Detailed reports and analysis can be returned to our customers for verification prior to implementation. Quality sensitive issues are linked to the design number and are carried through each iteration of the board ensuring complete visibility throughout the entire project.

Our designers use the system to log on to and off of the design procedures. Our monthly analysis can highlight the more time consuming areas, enabling us to apply intelligent efficiency plans. On design completion, a report is generated detailing the time spent on each stage. Also, a copy is made available for the customer, who will only be invoiced for the time spent, to a maximum of the quoted price. This is also useful in reducing future design cost, for example...